Support

Need help with Jervis Bay - The Guide? We're here to help!

Contact Us

For support inquiries, please email:

andy@barefootgeek.me

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I sign in?

Tap the Settings tab and select "Sign in with Apple". This allows you to sync your itineraries and favorites across devices.

Do I need an account to use the app?

No! You can browse all listings, events, and create itineraries without signing in. Signing in is only needed if you want to sync your data across devices.

How do I save a listing to my favorites?

Tap the heart icon on any listing card or detail page. Your favorites are saved locally and synced across devices if you're signed in.

How do I create an itinerary?

Go to the Plans tab and tap the + button. Give your itinerary a name, optionally set a date, and start adding listings and events from their detail pages.

Why isn't my location working?

Make sure you've granted location permission in Settings → Privacy → Location Services. Location is used to show distances and sort by proximity, but the app works fine without it.

How do I report incorrect information?

Please email us with details about what needs to be corrected. We update listings regularly.

The app isn't loading data

Make sure you have an internet connection. The app requires connectivity to fetch listings and events. If you continue to have issues, try force-closing and reopening the app.

About the App

Jervis Bay - The Guide is your complete companion to exploring Jervis Bay, featuring beaches, walks, restaurants, attractions, and events across the region.

The app is independently developed and is not affiliated with any government tourism body.